Mobility Solution for the Surgical Equipment Supply Chain

Submitted by: Anand Android

This is a complete solution for meeting the needs of the mobile sales staff for both inventory management/order capture as well as marketing/merchandizing/sales activities.

Managing a supply chain is so important in moving a service or a product from the manufacturer to the consumer. The mobile application integrates with the inventory management system in the backend. The solution significantly enhances the productivity of sales team, provides up-to-date information on inventory levels, and facilitates order taking and printing invoices on the move. Moving the surgical equipments effectively through the sales team by maintaining the highest possible quality, high performance of the devices without any malfunction caused due to various reasons, this mobile solution eliminates any possible human faults in delivering to the destination.

Mobility has always proved a better productivity and sure shot ROI. The penetration of the smart phones into almost every business vertical has made the industries to flourish and survive in spite of the increased demands. As the supply chain management plays a vital role in a company’s success and customer satisfaction. Thus this mobile solution will serve as the right tools in achieving a organized and profitable business in the field of surgical equipment supply chain.

Business Challenge

Act as a handheld appointment tracker, contacts manager and integrate with the central software for tracking the entire sales force.

Allow assigning of inventory/order capture on the mobile device.

Role based authenticated access.

Achieve a transparent sync over telecom provider’s data network.

Use a scheme to email to potential customers large presentations from the handheld device (no use of laptop) without any delay even as they speak to target customers. This was a particularly challenging requirement as the data transfer rates on the devices are not commensurate for sending emails with attachments of few Megabytes.

BENEFITS

Mobile enabled SCM solution ensures that the surgical equipment sales agents can use their handheld devices to enhance their productivity during a sales call, have up-to date information on inventory levels, collect order and print invoices while on the move. The number of sales calls/conversions per agent is likely to go up with the use of such a mobility solution.

Software Solution

The surgical equipment supply chain in the US deals with specialized surgical equipment distribution chain. The key players are the Equipment Manufacturer, the Distributor, the Vendor, Sales Agents and the target Customers/hospitals. The surgical equipment SKU is composed of either entire equipment sets such as a Graft Preparation Device or a single artificial spinal disk. These SKUs are sold, demoed and loaned by the sales agents to different hospitals. In addition equipment may be loaned by one hospital to another. This makes the task of scheduling and movement of various equipments difficult. The marketing agents also need to carry bulky presentations, movies animation on surgical techniques on their laptops to demo at hospitals and to customers.

The solution facilitates:

Order Capture – Inventory assignment on the mobile device.

Encourage mobile software usage by sales force/sales/marketing agents.

Make the mobile workforce truly mobile, in this case the surgical equipment agents.

Data collection can be done on the Windows Mobile devices.

About Endeavour Software Technologies: Endeavour is an iphone development company, providing strategic consulting and technology services with an aim to deliver end to end mobile solutions across different mobile platforms. Specializing in iphone application development it can enable businesses in the manufacturing, media, print, healthcare, consumer solutions, Telecom and Business Intelligence verticals.

About the Author: Endeavour is an iphone development company, providing strategic consulting and technology services with an aim to deliver end to end mobile solutions across different mobile platforms. Specializing in iphone application development to enable businesses. http://www.techendeavour.com

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